Shipping Policy

Last updated: 29 August 2026

Groovy Heart orders are delivered within the United Arab Emirates only.

Estimated UAE delivery time

Standard delivery is typically estimated at 1–2 days after order confirmation. Remote areas, courier capacity, public holidays, incomplete addresses or other exceptional circumstances may take longer.

Delivery charge

The standard UAE delivery charge is AED 20 outside an active free-delivery promotion. Remote-area deliveries may cost more.

Promotional free delivery

When a free-delivery promotion is active on the storefront or at checkout, eligible UAE orders receive that promotional shipping discount for the stated promotional period.

Cash on delivery

Cash on delivery is available when shown at checkout. COD orders may be confirmed by phone before dispatch, so please provide a reachable UAE phone number and complete delivery address.

Delivery times are estimates and are not guaranteed.