Terms of Service

Last updated: 29 August 2026

By using the Groovy Heart store or placing an order, you agree to these terms and the policies linked from this store.

Service area

This store is currently intended for customers and delivery addresses in the United Arab Emirates.

Products

We aim to describe products accurately. Groovy Heart colors and positive phrases are assorted, so the style received may differ from the photos. One available style is selected at random unless stated otherwise.

Orders and payment

Submitting an order does not guarantee acceptance. Orders may be subject to confirmation, stock availability and fulfillment checks. Cash-on-delivery orders may require phone confirmation before dispatch.

Pricing

The final price and currency shown at checkout apply to your order. Promotional prices and delivery offers may be time-limited and can end without extension.

Shipping and replacements

Our Shipping & Delivery Policy and Refund & Replacement Policy form part of these terms. Eligible damaged, faulty, incorrect or broken items are handled through the replacement process described in our replacement policy.

Intellectual property

Store branding, design and original content may not be copied or misused without permission. Third-party product names and marks remain the property of their respective owners.

Applicable rights

Nothing in these terms removes any mandatory consumer rights that apply under UAE law.